Includes index

Sample Letters and E-mail Messages. Job and Career Letters and E-mails -- Post-Secondary School Admissions Letters -- Parent-School Letters -- Consumer Letters and E-mails -- Letters for Banking and Credit Concerns -- Letters for Medical and Insurance Concerns -- Letters to Government Agencies -- Letters and E-mails to U.S., State, or Local Government Officials -- Letters About Real Estate and Legal Concerns -- Community Action and Fund-Raising Letters -- Letters and E-mails to the Media -- Social Letters and E-mails. When Is a Letter the Best Way to Communicate? -- Advice and Etiquette for E-mail Enthusiasts - Tips for Drafting a Letter Quickly -- Entice Your Reader to Read, From Beginning to End -- The Parts of a Letter -- Forms of Address -- Letter and Envelope Formats -- Templates for Successful Letters and E-mails.