Item Detail Information
Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior
Book
Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior
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1 Total copies, 1 Copies are in, 0 Copies are out.
Reveals the skills needed to effectively deal with tough issues and resolve conflict in every aspect of life.
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Title
Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior
Call No
Prof 303.6 Pat
Authors
Patterson, Kerry, 1946-
Subjects
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
Language
English
Published
New York : McGraw-Hill, c2005.
Publication Desc
xviii, 284 p. : ill. ;
ISBN
0071446524 (pbk. : acid-free paper)
LCCN
2005276538
Target Audience
Adult
Dimensions
23 cm.